Perceptive Content (Imagenow): "No conection profiles exist. Create a new profile."

Article Type: Known Error/Issue


  • End user gets error message "No connection profiles exist. Create a new profile." when trying to log in into Perceptive Content (Imagenow). 



  • Connection Profiles > Edit connection profiles > Create
  • Enter following information: 
    • Profile Name: Default Profile
    • Server ID:
    • Server Type:  Production
    • Port Number: 6000
    • Check the check box ‘Use OpenID Connect’
    • Profile Name: dimm (must be lower case)
    • Integration Server:
    • Check the check box ‘Automatically connect on launch’
    • Ok



Note: No special access needed to complete this task. End users can complete this as well. 


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Article ID: 143094
Thu 5/5/22 9:40 AM
Thu 5/5/22 12:52 PM