Switch from ActiveSync to Modern Authentication

Article Type: How To


Question: 

  • How to switch from Legacy ActiveSync to Modern MFA 

What is modern authentication?

  • Modern authentication offers additional security for accounts, making it less likely for attackers to gain access to an account. The Outlook desktop and mobile apps use modern authentication. Outlook apps are recommended for accessing college email; however, we understand some users prefer iOS devices.
  • To begin using modern authentication, users can remove their account on their iOS or Android device and begin using the Outlook application.
  • Follow the steps below, based on your device type, to switch from legacy ActiveSync to modern authentication. Accounts that are not transitioned to modern authentication by January 20, 2022 will be logged out of the account, requiring the user to login through the modern authentication method.

 


Android steps

  • Delete Account

1. Open the native mail App which you use to access college email
2. Tap the hamburger menu (3 horizontal lines) and scroll to settings
3. Tap the 3-dot menu
4. Tap Manage Accounts
5. Tap the Outlook Mail account and tap Remove Account

Now that the account has been removed, you can add it back with modern authentication.

  • Add New Account

1. Launch the Outlook app, tap “Get Started”. Note, if you do not already have the Outlook app installed, visit your device’s app store and download Outlook for Android.
2. Tap Add Account
3. Enter your starid@minnstate.edu email address and tap “Continue”. NOTE – DO NOT CLICK ADD GOOGLE ACCOUNT.
4. Enter your StarID password, then tap “Sign In”.
5. Authenticate with MFA prompt.
4. If prompted to add another account, tap “Maybe Later”.
5. Intro pages will appear, skip or view as desired.
6. Outlook will begin syncing to the server and be ready for use.
The steps for adding an account are replicated in the following video:  Android switch video

 


iOS and Outlook steps

First, if you do not have the Outlook for iOS app on your device, download Outlook for iOS from the App Store. OIT recommends the Outlook app for accessing college email.

  • Delete Account from iOS Mail App

1. Navigate to Settings > Mail > Accounts
2. Tap the Outlook (or Exchange) mail account you want to remove
3. Tap Delete Account
4. Tap Delete to Confirm

Now that the account has been removed, you can add it back with modern authentication.

  • Add Account to Outlook App

1. Launch the Outlook app.
2. Enter your starid@minnstate.edu email address then tap “Add Account”.
3. You will then be prompted for a password, enter your StarID password. You may then receive a MFA prompt.
4. If prompted to add another account, tap “Maybe Later”.
5. Intro pages will appear, skip or view as desired.
6. A prompt to enable notifications will appear, Turn on or say No Thanks, as desired.
7. Outlook will begin syncing to the server, then be ready for use.

Click here for a video


Summary:

All M365 accounts should authenticate through modern authentication, which requires two-factor authentication.

Modern authentication offers additional security for accounts, making it less likely for attackers to gain access to an account.

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Details

Article ID: 140030
Created
Tue 12/7/21 3:28 PM
Modified
Tue 3/29/22 11:28 AM